Learning Center

Quality Improvement & Patient Safety Pillar Bundle

Quality Improvement & Patient Safety Pillar Bundle (includes all pillar modules) 
Speakers: Kathryn Farrell, MSN, RN; Pattie Bondurant DNP, RN
Modules include:
  1. Patient Safety
  2. Quality Improvement
  3. Data Analysis
  4. Fair & Just Culture
  5. Engagement in QI/EBP/Research
  6. White Belt: Quality Improvement Training
  7. White Belt: FOCUS PDSA Methodology
  8. White Belt: Team Construct & Activities
  9. White Belt: Quality Improvement Tools
  10. White Belt: PDSA Methodology
  11. White Belt: Measurement for Quality Improvement
  • Contains 4 Component(s), Includes Credits

    This module will review concepts of Systems Thinking and Human Factors and their impact on patient safety. Also, the second victim phenomenon and how it relates to patient safety events will be discussed.

    This module will review concepts of Systems Thinking and Human Factors and their impact on patient safety. Also, the second victim phenomenon and how it relates to patient safety events will be discussed.


    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

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    Patient Safety: The Foundation of Quality Improvement offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Kathryn Farrell, MSN, RN

    Kathryn (Katie) Farrell, MSN, RN graduated from Georgetown University with her BSN and the University of Pennsylvania with an MSN in Health Leadership and Teaching certificate. Her clinical background includes hematology/oncology and the post anesthesia care unit. Farrell worked clinically at New York Presbyterian Weill Cornell Medical Center in NYC and at Penn Medicine in Philadelphia. 

    She has an extensive background working in quality, safety and performance improvement and is Six Sigma Green Belt certified. Katie previously worked as a professional practice consultant in the Penn Medicine Health System. In that role, she developed and led many quality improvement initiatives related to patient safety, patient satisfaction and staff engagement. She has published and presented at many national and local conferences on these topics. 

    Currently, Kathryn is an Assistant Clinical Professor in the MSN Advanced Role at Drexel University in Philadelphia, PA. She is also the Track Director for the Quality, Safety and Risk Management program.

  • Contains 4 Component(s), Includes Credits

    In this module, gain insight in Quality Improvement (QI), including The Donabedian Model of process, structure equaling outcomes. Also, develop a greater understanding of how to frame outcomes and use the QSEN competencies as a way to outline QI initiatives.

    In this module, gain insight in Quality Improvement (QI), including The Donabedian Model of process, structure equaling outcomes. Also, develop a greater understanding of how to frame outcomes and use the QSEN competencies as a way to outline QI initiatives.


    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

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    Quality Improvement offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Kathryn Farrell, MSN, RN

    Kathryn (Katie) Farrell, MSN, RN graduated from Georgetown University with her BSN and the University of Pennsylvania with an MSN in Health Leadership and Teaching certificate. Her clinical background includes hematology/oncology and the post anesthesia care unit. Farrell worked clinically at New York Presbyterian Weill Cornell Medical Center in NYC and at Penn Medicine in Philadelphia. 

    She has an extensive background working in quality, safety and performance improvement and is Six Sigma Green Belt certified. Katie previously worked as a professional practice consultant in the Penn Medicine Health System. In that role, she developed and led many quality improvement initiatives related to patient safety, patient satisfaction and staff engagement. She has published and presented at many national and local conferences on these topics. 

    Currently, Kathryn is an Assistant Clinical Professor in the MSN Advanced Role at Drexel University in Philadelphia, PA. She is also the Track Director for the Quality, Safety and Risk Management program.

  • Contains 4 Component(s), Includes Credits

    In QI, data analysis is crucial as it helps you understand if there is a problem that needs to be fixed. This module reviews nurse sensitive indicators and the idea of process and outcome metrics in data analysis. The idea of benchmarks is discussed as well as various external benchmarks are identified. Data collection and analysis including the use of control, run, pareto and pie charts are reviewed. In QI, data analysis is crucial. Review nurse-sensitive indicators and data collection and analysis, including the use of control, run, pareto and pie charts. Discussion of benchmarks and how to identify various external benchmarks will be included.

    In QI, data analysis is crucial as it helps you understand if there is a problem that needs to be fixed. This module reviews nurse sensitive indicators and the idea of process and outcome metrics in data analysis. The idea of benchmarks is discussed as well as various external benchmarks are identified. Data collection and analysis including the use of control, run, pareto and pie charts are reviewed.

    In QI, data analysis is crucial.  Review nurse-sensitive indicators and data collection and analysis, including the use of control, run, pareto and pie charts. Discussion of benchmarks and how to identify various external benchmarks will be included.

    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    image

    Data Analysis offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Kathryn Farrell, MSN, RN

    Kathryn (Katie) Farrell, MSN, RN graduated from Georgetown University with her BSN and the University of Pennsylvania with an MSN in Health Leadership and Teaching certificate. Her clinical background includes hematology/oncology and the post anesthesia care unit. Farrell worked clinically at New York Presbyterian Weill Cornell Medical Center in NYC and at Penn Medicine in Philadelphia. 

    She has an extensive background working in quality, safety and performance improvement and is Six Sigma Green Belt certified. Katie previously worked as a professional practice consultant in the Penn Medicine Health System. In that role, she developed and led many quality improvement initiatives related to patient safety, patient satisfaction and staff engagement. She has published and presented at many national and local conferences on these topics. 

    Currently, Kathryn is an Assistant Clinical Professor in the MSN Advanced Role at Drexel University in Philadelphia, PA. She is also the Track Director for the Quality, Safety and Risk Management program.

  • Contains 4 Component(s), Includes Credits

    The module reviews the concept of Just Culture and how it impacts patient safety and quality improvement. Three types of errors - Human Error, At-Risk Behavior and Reckless Behavior - are discussed and the fair consequences that should accompany each of them.

    The module reviews the concept of Just Culture and how it impacts patient safety and quality improvement. Three types of errors - Human Error, At-Risk Behavior and Reckless Behavior - are discussed and the fair consequences that should accompany each of them. 


    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    image

    Fair & Just Culture offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Kathryn Farrell, MSN, RN

    Kathryn (Katie) Farrell, MSN, RN graduated from Georgetown University with her BSN and the University of Pennsylvania with an MSN in Health Leadership and Teaching certificate. Her clinical background includes hematology/oncology and the post anesthesia care unit. Farrell worked clinically at New York Presbyterian Weill Cornell Medical Center in NYC and at Penn Medicine in Philadelphia. 

    She has an extensive background working in quality, safety and performance improvement and is Six Sigma Green Belt certified. Katie previously worked as a professional practice consultant in the Penn Medicine Health System. In that role, she developed and led many quality improvement initiatives related to patient safety, patient satisfaction and staff engagement. She has published and presented at many national and local conferences on these topics. 

    Currently, Kathryn is an Assistant Clinical Professor in the MSN Advanced Role at Drexel University in Philadelphia, PA. She is also the Track Director for the Quality, Safety and Risk Management program.

  • Contains 4 Component(s), Includes Credits

    This module describes the importance of engagement in QI as it relates to reputation and reimbursement. The importance of transparency of data is discussed as well as strategies for engaging front-line staff in data collection and analysis.

    This module describes the importance of engagement in QI as it relates to reputation and reimbursement. The importance of transparency of data is discussed as well as strategies for engaging front-line staff in data collection and analysis. 


    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    image

    Engagement in QI/EBP/Research offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Kathryn Farrell, MSN, RN

    Kathryn (Katie) Farrell, MSN, RN graduated from Georgetown University with her BSN and the University of Pennsylvania with an MSN in Health Leadership and Teaching certificate. Her clinical background includes hematology/oncology and the post anesthesia care unit. Farrell worked clinically at New York Presbyterian Weill Cornell Medical Center in NYC and at Penn Medicine in Philadelphia. 

    She has an extensive background working in quality, safety and performance improvement and is Six Sigma Green Belt certified. Katie previously worked as a professional practice consultant in the Penn Medicine Health System. In that role, she developed and led many quality improvement initiatives related to patient safety, patient satisfaction and staff engagement. She has published and presented at many national and local conferences on these topics. 

    Currently, Kathryn is an Assistant Clinical Professor in the MSN Advanced Role at Drexel University in Philadelphia, PA. She is also the Track Director for the Quality, Safety and Risk Management program.

  • Contains 9 Component(s), Includes Credits

    Nursing leaders have a unique opportunity to improve the quality of care and align necessary resources to drive best patient outcomes. We must be systematic and innovative in our efforts to stay focused on what we all come to work to do; deliver safe and effective care to drive the best patient outcomes possible. At the completion of the White Belt Quality course, the nurse leader will be able to describe the importance and understanding of how we as nurse leaders can fundamentally keep our patients safe and design the delivery of exceptional, equitable care by using the Science of Improvement and key improvement tools. In the White Belt course, the nurse leader will learn how to Design a QI project with concepts and tools used in effective QI efforts. Examples of some of the tools White Belt will introduce you to are; developing a SMART goal, how to use Flow charts, outline the use of FOCUS PDSA methodology, how to design PDSA cycles and utilizing time ordered data charts that will help you understand normal and special cause variation while learning how to lead a QI initiative and plan appropriate interventions to drive improvement.

    Nursing leaders have a unique opportunity to improve the quality of care and align necessary resources to drive best patient outcomes. We must be systematic and innovative in our efforts to stay focused on what we all come to work to do; deliver safe and effective care to drive the best patient outcomes possible. At the completion of the White Belt Quality course, the nurse leader will be able to describe the importance and understanding of how we as nurse leaders can fundamentally keep our patients safe and design the delivery of exceptional, equitable care by using the Science of Improvement and key improvement tools.  

    In the White Belt course, the nurse leader will learn how to Design a QI project with concepts and tools used in effective QI efforts. Examples of some of the tools White Belt will introduce you to are; developing a SMART goal, how to use Flow charts, outline the use of FOCUS PDSA methodology, how to design PDSA cycles and utilizing time ordered data charts that will help you understand normal and special cause variation while learning how to lead a QI initiative and plan appropriate interventions to drive improvement. 


    Provider approved by the California Board of Registered Nursing, Provider # 17509 for 3.25 Contact Hours

    This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

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    White Belt Quality Improvement Course offers 3.25 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).

    Pattie Bondurant, DNP, RN

    Chief Transformation & Quality Officer, Transform Healthcare Consulting LLC

    Pattie Bondurant has over 25 years of clinical and healthcare experience. Dr. Bondurant is trusted by her colleagues for her unrivaled expertise in healthcare management, neonatal and pediatric nursing, and quality improvement. Her work regionally and nationally has resulted in improved care and outcomes for neonates, children and adults.

    After earning her BSN in Nursing from Skidmore College, Dr. Bondurant went on to receive her MN as a Clinical Nurse Specialist in Pediatrics from the University of Washington School of Nursing, and ultimately her Doctorate in Nursing Practice in Nurse Executive and Systems Leadership from the Waynesburg University School of Nursing.

    Pattie spent several years in nurse leadership roles at top tier pediatric hospitals. Currently, Pattie is the co-founder and Chief Transformation and Quality Officer of TransForm Healthcare Consulting, LLC. The company’s focus is on working with hospitals and health systems to develop quality strategies and architect the successful implementation of Quality & Safety programs. Pattie remains clinically active as a consultant to NICUs around the country. Through her leadership, she has been a key stakeholder and nursing lead in the development and implementation of the American Academy of Pediatrics NICU Levels of Care Verification Program. Currently Pattie has assumed an interim role as the Chief Quality & Safety Officer of the University of Kentucky Heath Care. Additionally, Dr. Bondurant has published numerous articles on nursing leadership and quality improvement, has won numerous awards for her work and is a sought-after speaker on quality improvement and leadership in healthcare. She resides in Cincinnati, Ohio, where she enjoys skiing, sailing, biking, and is an avid reader in her spare time.