Learning Center

Optimizing Online Connections with Staff, Patients and Families

Recorded On: 06/25/2020

Creating meaningful connections between staff, patients and families is difficult during the best times, but during the current crisis when visitation and access have been significantly restricted, it has become essential to utilize virtual technology. Whether you are hiring a new staff member or helping new parents connect with their newborn, virtual tools can offer several advantages. During this webinar, we will discuss virtual tools available for use in healthcare and several best practices to help your team, patients and families connect and communicate when they can not be together physically.


Objectives

1. Describe two or more strategies to create virtual connections between staff, patients, and families.

2. Discuss at least two techniques you can use to connect with prospective employees during an online interview and organizational tour.

Bobbie Smith, MSN, BSN, RN

Bobbie Smith, MSN, BSN, RN, is a Labor and Delivery/Mother-Newborn Manager at St. Vincent Healthcare in Billings, Montana. She has over 20 years of nursing experience and has been managing the obstetric unit at Saint Vincent Healthcare for the past 6 years. She is a graduate of Montana State University and has taught in a variety of BSN and ADN nursing courses over the past 17 years. Her career has been dedicated to creating a caring and compassionate nursing team that provides high quality care to their patients. Bobbie also enjoys serving as a board member on the Ramsey Keller Memorial Foundation which offers financial support for funeral costs to bereaved Montana families who have lost an infant.

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Optimizing Online Connections with Staff, Patients and Families
06/25/2020 at 12:00 PM (EDT)   |  60 minutes
06/25/2020 at 12:00 PM (EDT)   |  60 minutes Creating meaningful connections between staff, patients and families is difficult during the best times, but during the current crisis when visitation and access have been significantly restricted, it has become essential to utilize virtual technology. Whether you are hiring a new staff member or helping new parents connect with their newborn, virtual tools can offer several advantages. During this webinar, we will discuss virtual tools available for use in healthcare and several best practices to help your team, patients and families connect and communicate when they can not be together physically.
Evaluation
7 Questions
Certificate
Up to 1.00 credits available  |  Certificate available
Up to 1.00 credits available  |  Certificate available