Emotional intelligence (EI) is a scientifically validated function of the human brain that helps us process and utilize emotional information. One of the most important applications of EI is helping leaders foster a workplace climate conducive to high performance. This module discusses how nurse leaders can build and enhance emotional Intelligence to make better decisions, engage and influence more effectively, and create the right climate for positive outcomes.
Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours
This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Module 5: Emotional Intelligence offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).
Pamela Spivey MSN, CCNS, RNC-NIC, RN-BC, CCFP
Pamela is an international speaker, author and certified Compassion Fatigue Professional. She is an expert in resiliency practices and shares that expertise with individuals and teams to promote a flourishing, compassionate culture. As a transformational nursing leader and consultant with a solid history of achievement in program design and execution, Pam has helped numerous groups discover opportunities, design specific strategies and deliver positive outcomes. As a certified personal and professional coach with an emphasis in Positive Psychology, Pam helps clients tap into their strengths, leverage their unique potential and facilitate growth of their leadership capacity.