Influence is key to successful leadership. To influence, a leader uses strategies or tactics, actual behaviors designed to change another person’s attitudes, beliefs, values, or actions. Discussed in this module is how to develop trusted relationships so you can strengthen and expand your influence to positively impact patient outcomes.
Provider approved by the California Board of Registered Nursing, Provider # 17509 for 1.0 Contact Hours
This continuing nursing education activity was approved by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Leader Influence offers 1.0 Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI).
Pamela Spivey MSN, CCNS, RNC-NIC, RN-BC, CCFP
Pamela is an international speaker, author and certified Compassion Fatigue Professional. She is an expert in resiliency practices and shares that expertise with individuals and teams to promote a flourishing, compassionate culture. As a transformational nursing leader and consultant with a solid history of achievement in program design and execution, Pam has helped numerous groups discover opportunities, design specific strategies and deliver positive outcomes. As a certified personal and professional coach with an emphasis in Positive Psychology, Pam helps clients tap into their strengths, leverage their unique potential and facilitate growth of their leadership capacity.