Follow the Leader – Rebuilding Trust Lost to COVID-19
As we look toward life after COVID-19, nurse leaders find themselves in the business of rebuilding. Whether it was lost due to insufficient staffing, PPE shortages, unrelenting fatigue, or poor communication, the first thing that needs rebuilding is trust - trust among our teams and trust in our organizations. Nurse leaders are uniquely positioned to build trust – in fact, they are the biggest influencers of building cultures of trust in the clinical environment. This webinar will include a robust discussion of the science behind the power of trust, the behaviors that make for a trustworthy leader, and how to use trust to empower your teams to achieve extraordinary things.
By participating in this course, the learner will be able to:
- Identify 2 competencies of trusted leaders.
- List 2 strategies to build organizational trust.
- Choose 2 actions to adopt to become a more trustworthy leader.
The has been approved for 1.0 nursing CEs by the California Board of Registered Nurses, Provider Number 15417.
Lori Armstrong, DNP, RN, NEA-BC
CEO & Chief Clinical Officer Inspire Nurse Leaders
Dr. Lori Armstrong is CEO & Chief Clinical Officer at Inspire Nurse LeadersTM and Adjunct Faculty @ Drexel University’s College of Nursing. For over 25 years, Lori Armstrong, DNP, RN, NEA-BC, has mastered best practices for nurse leaders as a CNO at top hospitals across the country. She has served on multiple national boards and advisory councils focused on improving patient and family outcomes, including serving as President of the National Association of Neonatal Nurses. Lori’s passion is growing nurse leaders to increase their capacity, capabilities, and engagement to deliver great outcomes for themselves professionally and for their patients. She transforms leadership, improves operational excellence, increases patient safety and patient satisfaction, and reduces hospital-acquired harm.