COVID-19 Virtual Town Hall: Part 1
Recorded On: 05/12/2020
A virtual Town Hall (held on May 12, 2020) for neonatal and perinatal nurse leaders and their staff. The panel of experts discussed their experiences, the current state in their hospitals and communities and shared perspectives on where they hope to end up. Discussions included potential changes in how we operate, communicate and provide care to patients and families in our units, in our hospitals and throughout the healthcare system.
Jodi Coombs, MBA, BSN, RN
Executive Vice President & COO Children's Mercy Hospital
Jodi Coombs has been a nurse for 25 years and has worked in several prestigious organizations such as Lucile Packard Children’s Hospital at Stanford where she was the Director of Cardiovascular Nursing; Boston Children’s as the Director of Cardiovascular Nursing; Oregon Health and Science University as the VP of Doernbecher Children’s Hospital and Women’s Health, Tufts Medical Center as the SVP of the Floating Hospital for Children and Women’s Health and now newly appointed to the COO role at Children’s Mercy in Kansas City, MO.
Jodi’s passion is around patient safety and creating highly reliable processes around daily operations which include teaching leaders about their budgets and how to bring together the clinical and financial aspects that help set leaders up for success.
Jason Wolf, Ph.D, CPXP
President & CEO The Beryl Institute
Jason A. Wolf, PhD, CPXP is a passionate champion and recognized expert on patient experience improvement, organization culture and change, and sustaining high performance in healthcare. As President & CEO of The Beryl Institute, Jason has led the growth of the organization into the leading global community of practice and thought leader on improving the patient experience, engaging over 55,000 people in more than 75 countries and establishing the framework for the emerging profession of patient experience.
Jason is the Founding Editor of the Patient Experience Journal, the first open-access, peer-reviewed journal committed to research and practice in patient experience improvement. He also established and currently serves as President of Patient Experience Institute, an independent, non-profit, committed to the improvement of patient experience through evidence-based research, continuing education and professional certification.
Jason is a sought-after speaker, provocative commentator, and respected author of numerous publications and academic articles on culture, organization change and performance in healthcare, including two books on Organization Development in Healthcare and over 50 white papers and articles on patient experience excellence and improvement. Jason also received the American College of Healthcare Executives (ACHE) 2018 Dean Conley Award for his article "Patient Experience: The New Heart of Healthcare Leadership," published in the spring 2017 issue of Frontiers of Health Services Management.
Rose Horton MSM, RN, NEA-BC
Specialty Director Women & Infant Services, Emory Healthcare
Lori Armstrong, DNP, RN, NEA-BC
CEO & Chief Clinical Officer Inspire Nurse Leaders
Dr. Lori Armstrong is CEO & Chief Clinical Officer at Inspire Nurse LeadersTM and Adjunct Faculty @ Drexel University’s College of Nursing. For over 25 years, Lori Armstrong, DNP, RN, NEA-BC, has mastered best practices for nurse leaders as a CNO at top hospitals across the country. She has served on multiple national boards and advisory councils focused on improving patient and family outcomes, including serving as President of the National Association of Neonatal Nurses. Lori’s passion is growing nurse leaders to increase their capacity, capabilities, and engagement to deliver great outcomes for themselves professionally and for their patients. She transforms leadership, improves operational excellence, increases patient safety and patient satisfaction, and reduces hospital-acquired harm.
Samantha Alessi MSN, APRN, RNC-NIC, CLC, AACNS-N
Clinical Nurse Specialist NYU Langone
Angela Myers, MD, MPH, FAAP, FPIDS
Director of Infectious Diseases Associate Director Pediatric Infectious Diseases Fellowship Program Childrens Mercy
Angela L. Myers MD, MPH, FAAP completed her medical degree in 2001at the University of Missouri-Kansas City School of Medicine where she was recognized with the Laura L. Backus, M.D., Memorial Award for Excellence in Pediatrics. Following her pediatric residency and fellowship in Pediatric Infectious Diseases at Children’s Mercy Kansas City, she completed a Master’s degree in Public Health with distinction from the University of Kansas. She is currently an Associate Professor of Pediatrics at UMKC School of Medicine and is the Associate Fellowship Program Director, after serving as the Pediatric Infectious Diseases Fellowship Program Director for 8 years. Following completion of the Association of Pediatric Program Directors Leadership in Education and Academic Development program in 2013, Angie was elected to the APPD Fellowship Program Directors Executive Committee, serving as Chair in 2016-2017. Currently, Angie serves as Chair for the Pediatric Infectious Diseases Society Training Program Committee, and serves on the American Board of Pediatrics, Pediatric Infectious Diseases Subboard. These national commitments led to Angie serving as the lead author for the development of national subspecialty specific curriculum and assessment tools. Over the past 3 years, Angie has served as a steering committee member of the Subspecialty Pediatric Investigator Network, helping to lead educational research studies among all pediatric subspecialty training programs across the nation. Dr. Myers has authored over 50 peer reviewed manuscripts and 12 book chapters. She has served as the primary investigator on 7 funded grants, most recently related to increasing human papillomavirus vaccine rates by linking to the provider recommendation. She won the Clinical Advances in Pediatrics Faculty Award in 2015 for outstanding teaching and support of the community pediatrician and the Department of Pediatrics Established Career for Clinical Care Achievement Award in 2018.